";s:4:"text";s:21640:"2) unplug the power cord from the Cameo and the electrical outlet and replug, just to make sure you have a good connection at both ends. 1update your software to be sure you have the latest version. Your idea to re-install the software is the best place to start. The standard blade is really not appropriate for anything thicker than typical construction paper. Yes, same pb here (10.1) ! i've searched old forums and seen the issue but haven't found any posted solutions. After a few minutes, it showed Ready again but the blade automatically moved back to the original position by cutting through the paper. Your 8 1/2 paper should stay firmly on the 12 x 12 cutting mat, and you do not ever have to move the white roller unless you are using a smaller cutting mat or a different media, such as vinyl. Im about to Great suggestion, Chris!! Thanks! Finally came here (yes I know this should have been my first port of call! I feel your pain! Pleeeeaaasssseeee help guys I wanna play with my new toy Many thanks Sam. the number of sides on a regular polygon. make sure the cursor mode you would like to use is selected; press shift. But, lets see if we can figure it out, together. A heap of card stock laterI tried the double cut feature. Sorry it took me so long to answer, Im usually very prompt, but the holidays have kept me pretty busy. I got the Silhouette Cameo, and very excitedly sat down to make my first cut. I dont want to sound pessimistic, but I think you have a defective machine and a new cord isnt going to fix it. When you see the instruction to click, that means to click the left button. I look forward to hearing good news from you very soon!! The update process may take up to 10 minutes. I have started having aall these issues after the updates. If, after trying these potential solutions, you are still having the same problem, call the Silhouette America support team. At first it was suggested the blade be set to 3 for med card stock. I am always happy to do what I can to help you out. First thought it was the version I was on so I updated to the latest version 3.3.451. It slides all over the place and messes up the vinyl and the image.. Have you tried another blade? Its such a huge waste of vinyl, which none of us can afford to waste. I had installed the new Studio v.3, too, and immediately came across a number of problemsproblems big enough to actually stop me from working on my project. I thought I had everything set rightand when I came to the send to silhouette stageit keeps saying Registration failed. Any ideas on how to fix? This problem with your mouse is an unusual one. Hello, to the lady who got a Cameo for Christmas. But, thankfully, there are solutions to every problem! He then proceeded to tell me that I was using the wrong brand paper, or that I was shrinking the die cuts down and making them too small for the cutter to handle! and it makes the lines wonky & not square. But, the Deep Cut blade wont cut through my chip board even on the deepest setting. I just put a small piece of tape on each corner of my cardstock and send it through the Silhouette. I was truly amazed at the intricacy of the cuts. when i use my mouse wheel to pan (all the time!!) We may all learn something new from your experience!! Please note that these steps will remove the library (including any non-recoverable user created designs) and any Designer Edition license key present: I have been using the same mat since November 2011 and, although it is completely covered with scratches, it continues to work like a charm. that is so interesting, because I have several brand new mats that never got used because I switched to the silhouette. holliem26@gmail.com. 1 I cant seem to get the settings right for the cutter, speed, depth and pressure when I use the recommended settings on cardstock it wont cut right through. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. The blade in the replacement machine is not like my others. To give you an indication of my desired cardstock thickness with my blade set at 5 as using the technique described above the blade suts through the card but not the second layer below. Ask the community or share your knowledge. Learn more . Then, turn your computer and Cameo back on. If I were doing this in a Microsoft Word document, Id just crop the image. Suggestions?? And, it was my fourth blade that final did it. Ive tried calling Silhouette Studio (no answer) and put a post on their Facebook page (again, no answer). Hey. If its not selected, I dont Hi Gloria They sent me three new blades before I finally got one that wasnt defective. I'm thinking that it might be set that way in a SVG file that is imported and then saved as a studio file. Vinyl is on the matte, matte is in the machine, ready to go. Below are the links. Try that and you should be fine. When the cursor looks like a knife, that means the knife tool is currently enabled. Go to Solution. I then reopened my document and the hand icon was still there as my permanent cursor! You may want to try the latter first. not impressive. I am having the same problem! When you are talking to the support person at Silhouette America, let them know you did receive and mat and they will send you one at no cost to you. But, your Cameo can, most certainly cut around the outline of an image! Ive had other issue too, but I cant fix anything until it loads. The last emailed I received from Silhouette gives me instructions for removing and reinstalling the program. This also goes for placing any type of text or shapes. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Any thoughts? Any advice? AND THEN: My Silhouette Cameo has a bad habit of if I am cutting out an intricate design the machine decides it has had enough and just stops working.. tells me to unload. If they didnt want anybody messing with the rings and putting their rollers to a correct spot on the bar then they shouldnt have made the rings in the middle removable. I got my cameo as a Christmas gift and used it successfully maybe 10-15 times. InstallDriver.exe (installs a driver to allow manual sending of firmware updates) Are you in Canada? So anyhow, the roller is stuck on the bar and wont budge. Im not totally clear on what happened with your black ringsare they still on the bar? If it's on the list and checked. Gloria Makes it a little less sticky. If you could just get one good blade, you would see how remarkable the Cameo is. Frustrating. Delete the folders below, along with their associated sub-content , Gloria Luckily, we all ended up loving them, once we got past the first frustrating experiences. And this is the first time in having an issue with it. Its just a quirk of the software. There seems to be a lot of trial and error with every die-cutting machine. It may not be much consolation, but many of my readers absolutely hated their Cameos when they first got themme included! Its ergonomics the left button is under your pointer finger since most folks use their right hand for the mouse. Im so mad! Turns out for me it was tied to going into 3-D mode and then back to 2-D. Super frustrated and panicking! Okay, Im praying with you!! After that, I manually (with a pair of scissors) cut out a smaller rectangle within the printed rectangle. If you click the grid button in the top right corner, make sure the Snap to Grid box is unchecked! Untill I rolled back the software to a previous version. I will start at the beginning. Do you think this will be covered under warranty since there was no directions or warnings to not ever put your roller in the middle and remove the black rings? Hold blade & cut through a folded piece of cardstock (double thickness)-only the top layer should be cut-there should not even be scoring on the lower layer. Silhouette advised me to do just what you are doing, uninstall v.3. /* globug ideas 1 */ If you'd like to share, you are permitted to use a single photograph and a summary of a single post with a direct link back to the Silhouette School post. Im pretty much always cutting on a 3, regular cardstock. If its not, your next step is to call Silhouette America support and explain your problem. And please note: I KNOW NOTHING ABOUT THIS SOFTWARE. I was wondering if maybe there was a calibration issue? Ive already packed it up 3 times to return it, but I am giving this one more try. Its 3.15am here so it looks like another sleepless night. By next week, I hope to be back in my craft roomsighI cant wait!! Try cleaning it with a pin or a tiny paint brush. I am having the same problem!!! 4. Slide the letters you do not want off the mat. If so, are you following the instructions, carefully? They should be able to get you up-and-running in no time. Here is what they gave me that did not work. Re-installation: RAM can become defective and when you try to open/run applications, you get error messages. Gloria . I called them again and they are sending out another blade, go figure! I have re-installed it using the both the disk and the website. through the plastic mat. I have been using my silhouette cameo for about a year and love it. Anyway, this is just my two-cents worth. I do not relish the thought of repeating all that I went through before! Here is a YouTube video that illustrates how to change the roller width. Is your snap to grid box checked? Is there any way I can retrieve the designs? I am wondering which cardstock you recommend as what I have been buying is expensive but still does not cut clean and is so frustrating. Is it possible if you are cutting vinyl vs. using your cutting mat. I felt the same way when I first started using my Cameo, as did thousands of my readers! "Have you tried changing the visual style back to 2D Wireframe? I have the blade set on 3good Cardstock..everything positioned correctly on the cutting matso why? Hope this helps. My cameo will not turn on. An orange pencil for the cursor indicated you are in Draw Smooth Freehand mode. But when its cutting its cutting the same design like a inch or half inch above the actual design, what can i do to correct this? HELP! Ok, so Ive had my cameo for a little bit now and I do love it, however, there have been several, Im going to throw it out the window moments! I have had my Silhouette for about two years now and have used it numerous amounts of times with no problem mainly cutting heat and adhesive vinyl. So I would really like to know how to utilize them if possible. It certainly is annoying though. Here we can talk about the Silhouette cutting machines, share tips, show off projects, and ask for help. We get several hundred comments a day. For some reason, the pan tool (hand symbol) is permanently there, unless if I hover over different tools. I am fairly new to the Cameo and I just discovered the eraser tool. With this project, the left half was cut in one corner it even cut through the backing sheet which messes up the design, but the right half tapers off to no cut. It does seem to have this problem in the first letter of what Im cutting almost every time, but at other times, its random. First, please accept my apologies for taking so long to answer. The cutting result always miss from the image. I had my silhouette a year ago and it worked perfectly .. but wen I tried to cut with it today it didnt cut !! Apparently this is caused by certain antivirus software, and the official Esri recommendation is to "work with the antivirus vendor to determine the appropriate security settings to resolve interference with ArcGIS software.". Im usually the total trial-and-error-type when it comes to dealing with tech problems, but not having any experience with machines like these I just didnt want to risk ruining the gorgeous little diva on our first date , So, Ill keep trying and testing actually bought the Cameo for pop-up-projects and paper theaters, so I can concentrate more on the designing part than on the cutting efforts. Stuck on Pan tool (hand symbol)?! If it can do that with no problem, then lets go to troubleshooting step #2, Put your expensive vinyl aside and try to cut the image that is giving you trouble on a piece of cardstock. Not sure if this is what you mean..? The cutting startsbut too soon, as it is cutting before it gets to the paper. then look for the snap to grid box In this case, there is no need to complete any steps below this line. Hmmm wheres that button in life??? One last thing. Help! I am trying to cut a scalloped circlemachine will start well and then instead of meeting the cut back in the appropriate place to finish itit ends it about 1/8 above the starting cut! my emails is michaeldong1979@sina.cn. I just bought the Cameo 3. Halfway through the design the machines stops cutting and just stalls at the locations where it stopped. Just a side note there. Gloria. I have had the same problem. I would not recommend this method for the following reasons: 1) the Zing has infinite blade settings, unlike the Cameo, which has only 10 specific settings. Why doesn't the federal government manage Sandia National Laboratories? Your 300gsm cardstock is equivalent to 140 lb. Original Starting Image Help !! You are the second person who has written to me in the past couple of weeks about this software problem. doubt, you have hit the nail on the head. I called Silhouette support but have yet to heard back from them. Thank you! A few months ago 4 exactly buy my cameo in Colombia , where it is still uncommon and few days ago has struggled consisting of marking the paper but fails to cut it completely , I tried changing the blade , adjusting the options section and nothing has me worked if anyone can help me I would appreciate forever , Check that the white box that the blade clips into is clipped in properly. I had the same problem after updating the software so I reinstalled the driver software from the disc that came with the Cameo and this seems to have rectified the problem. Thats where the 13 come in. When cutting vinyl I dont use a mat and I just put in the vinyl. If you do, feel free to skip to the section on The Cursor. 3. I have some major cuts in my mat, too, but they are at the top and dont affect my cutting jobs. If not, I would recommend calling the Silhouette America support team. I have tried EVERYTHING! Select return to origin , My husband gave me my first CAMEO SILHOUETTE for my birthday and I was so excited to start using it BUT I am Ready to return this thing and Get my money back!!! If you continue to use this site we will assume that you are happy with it. Touch the tip of the finger just to the right of the line of the shape you want to select. You may select to either have your offset image have a sharper Corner appearance, or have a softer more bubbly Round appearance. My cameo cuts beautifully but is not cutting where the roller slides up and down the vinyl. I am having the EXACT same issues!!! Have you got the problem solve? Right-click and drag to pan the diagram. Any other suggestions wasnt sure if you knew if anyone else has had this problem. everyone recommended this silloutte cameo 3 . Took pic of file, accepted. You John always comes up with the weirdest questions. Thank you in anticipation of a reply. Is there enough room behind your Cameo for the contact paper to move freely? https://forums.autodesk.com/t5/autocad-forum/panning/td-p/6334403. What am I doing wrong and why would it skip spots. Take care and be happy!! I also ensured it the power cord was plugging into itself correctly. See if that gets back to what he expects.". What happens is that I hit send to silhouette and it shows thats its synced and ready and then it shows the job is complete. I used a different one and am still having the same thing happen. The new version is still very unstable and Silhouette America has advised users to go back to the Legacy version. And by everything, I mean EVERYTHING. I got my new blade (3rd one) today from Silhouette. Then I decided to change the roller as my media is smaller and it became a disaster. 8. Customer support is poorly named. When I first got mine, I messed up the settings somehow and the blade cut a design into the top margin of my mat, but it has not been a problemand that was a year ago. Once the blade is chipped, it will no longer cut. You only recourse is a new blade. Then I thought Id be clever and try to replicate an image. My silhouette studio designer edition plus will not load. I have to go through the steps of deleting the silhouette, emptying the recycling bin, go to the downloaded purchases and recovering all again. I have not heard of the Cameo cutting six inches above the cutting lines, though. Silhoutte doesnt open as soon as i did the software update can somebody help please!! I even re did the image and it still does it! Please help! I hope to hear good news from you, soon!! When I want to make a circle or square, it just goes crazy, making huge circle when I just drag a bit. I changed the resolution but I am still getting the calibrate message, anyone else experience this and have a fix? Solved by mphillips73. Please help!!!!!!!!!!!!!!! Mine did not come with a mat which i see mentioned alot and it asks to load media not mat! Im not sure what else I can do to prevent this..any ideas??? What a waste. I got the new blade, installed it and called Silhouette to walk me through tests. . Thanks for leaving a comment! I've edited your question to turn "Has anyone else had this problem?" I noticed my laptop was getting pretty hot, and then I noticed my program would no longer workugh. And the amount of paper i have now ruined due to these problems are starting to add up. ( The original contact paper was 25 long.) Sorry if Im rambling but Ive tried going through all the videos on youtube and none of them seem to be answering the questions that I need. Hi I just purchased my cameo and super excited to use but when i send the design to the machine it will cute 1 letter then goes back to start position moves in slightly bounces up and down goes back to start position..it does this over and over again until i stop it. it started randomly getting stuck in the pan mode when i relase the wheel. This recurs every time and i can never get a good cut out of it. After searching the internet, it seems as if Im the only one this has happened to. The company is sending me a new cord first to try out. I use the Silhouette Cameo, exclusively, because I really like the on-line library of images and fonts. Hi Sarah, Please help!!! I set it up ok and did a test cut and then a few simple cuts. Click on the order and download it again. Hello! One tip is to remember that the blade setting on your screen and the setting of the actual blade need to be the same. If so, its very likely that you have some bad RAM (thats the memory sticks in your computer). Yikes! I am currently jumping up and down. Thanks! Here is my address: 13 Tripp Crescent, Ottawa, ON, K2J 1C5 Thank you!***. I know it should be next to modify and by tracebut I cant find it! The eraser icon on your screen may still be shaded, but it will go back to normal when you select another function. Now, to get to the problem with setting your blade: as you can see on your Cameo, its pretty straightforward, so youre probably not doing anything wrong. The screen will say cutting but nothing happens. Everytime I use the arrows to do it, the prigram zooms out. I know youre probably ready to pull your hair out at the thought of wasting more contact paper but, hopefully, after shutting down and restarting, the problem will be solved. When the cursor looks like a capital letter I, you are in Text Creation mode and can add words to your drawing area. I didnt have any problems installing the software and I didnt get any errors. Does this matter? Next, press CMD + SHIFT + G Now type ~/Library/Preferences and hit enter. I think he just used the other end of the ratchet turning tool. 7. In addition, it is not cutting the object that I am sending. :o). Thanks for this fix! I really appreciate you taking time to leave us some much-need blade advice!! Windows 7 Ultimate x64 (Acer) Once you have the white roller set where you want it, be sure to push the blue handle back upthis locks the bar in place so that your cutting mat (or vinyl) wont slip around. I know we can isolate the problem! I am using the Silhouette for the first time. The middle of the letters never looks right. (which by the way I did not). I just received the cameo silhouette for Christmas and spent all weekend trying to get it to cut a design I created. What studio version are you using? Contact with Silhouette, two different support persons, no answer. I just got my cameo for Christmas and Im still figuring thgins out, but it gets easier each time. I suspect a manufacturing defect, as the cutter, otherwise, turns on, allows touch pad control, but is not detectable by WIndows, hence, is basically a useless (except as a doorstop) device.. Absolute Disaster Horrible Nightmare is name of this machine. Thats good!! When my computer goes into sleep mode while in the middle of a long cut, the silhouette will stop and read unload although it is only part way through the cut. When the blade is set higher than needed, the tip of the blade chips. ";s:7:"keyword";s:42:"silhouette studio stuck on pan using mouse";s:5:"links";s:187:"Cripple Creek Trophy Trout Fishing Va,
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